1. Introduction

Welcome to JobBoost, a premier hiring platform dedicated to connecting talented job seekers with forward-thinking employers in India. Our mission is to simplify the job search process for candidates and streamline the recruitment efforts for companies. Through our comprehensive range of services, JobBoost aims to facilitate meaningful employment opportunities and support businesses in finding the best talent to meet their needs. By using our website, jobboost.in, you agree to the following Terms and Conditions, which govern your use of our services. This Introduction section will provide you with an overview of our platform, explain the scope of our services, and outline the general terms under which we operate.

1.1. About JobBoost

JobBoost is an Indian recruitment platform designed to serve as a bridge between job seekers and employers. Our platform offers a user-friendly interface where candidates can explore job opportunities, apply for positions, and manage their career development. For employers, JobBoost provides tools and resources to post job openings, review applications, and recruit the best candidates for their organizations. We understand that finding the right job or the right employee can be challenging, and our goal is to make this process as efficient and effective as possible.

Our website is accessible at (jobboost.in), (https://jobboost.in), (https://www.jobboost.in), (www.jobboost.in), and it serves as the central hub for all our services. Whether you are a job seeker looking for your next career move or an employer seeking to enhance your team, JobBoost is here to support you every step of the way. We strive to offer a platform that is both intuitive and comprehensive, providing the resources and features needed to achieve your hiring and job search goals.

1.2 Our Mission and Vision

Mission: Our mission at JobBoost is to connect job seekers with employers through a seamless, efficient, and transparent platform. We aim to empower individuals by providing them with the tools they need to advance their careers and help companies find the right talent to drive their success.

Vision: We envision JobBoost as the leading recruitment platform in India, known for its innovative solutions, exceptional user experience, and commitment to fostering professional growth and development. Our vision is to be the go-to destination for job seekers and employers alike, offering a wide range of opportunities and resources to meet their respective needs.

1.3 Services Offered by JobBoost

JobBoost offers a diverse range of services tailored to meet the needs of both job seekers and employers. Our services are designed to cover every aspect of the job search and recruitment process, ensuring that our users have access to the best tools and resources available.

For Job Seekers:

• Job Listings: Browse through a comprehensive list of job openings across various industries and locations. Our job listings include detailed information about job titles, responsibilities, qualifications, and salary ranges, helping you make informed decisions about your job search.
• Resume Creation and Management: Create a professional resume using our easy-to-use resume builder. Manage your resume, update your information, and use it to apply for job openings. Your resume will be visible to potential employers who are searching for candidates with your skills and qualifications.
• Job Application: Apply for jobs directly through our platform. Submit your resume, cover letter, and any other required documents to employers, and track the status of your applications.
• Career Resources: Access a variety of resources to support your career development, including job search tips, interview preparation guides, and resume writing advice.
• Job Alerts: Set up job alerts to receive notifications about new job opportunities that match your criteria. Stay informed about the latest job openings and never miss a chance to apply for your dream job.

For Employers:

• Job Posting: Create and manage job listings to attract candidates for your open positions. Provide detailed job descriptions, required qualifications, and application instructions to reach the right candidates.
• Resume Database Access: Search our database of candidate resumes to find individuals who match your job requirements. Review resumes, contact potential candidates, and manage your recruitment process.
• Applicant Tracking: Track and manage job applications through our applicant tracking system. Review applications, schedule interviews, and communicate with candidates all from one convenient platform.
• Recruitment Solutions: Access a range of recruitment solutions designed to enhance your hiring efforts. From job post boosting to advanced candidate screening, we offer services to help you find the best talent for your organization.
• Employer Branding: Enhance your company’s visibility and attractiveness to job seekers. Use our platform to showcase your company’s culture, values, and benefits to potential employees.

1.4. Modifications to Terms

JobBoost reserves the right to modify these Terms as necessary. We will notify you of significant changes through our website or other communication channels. It is your responsibility to review the Terms periodically for any updates. Your continued use of our services constitutes acceptance of any modifications.

2.1. Overview

User registration is a fundamental step in accessing JobBoost’s services. This section outlines the process and requirements for registering as both a job seeker (candidate) and an employer. Registration grants users access to various features of the JobBoost platform, including job searches, application processes, and job postings. It is essential to understand and comply with the registration terms to ensure a smooth experience on JobBoost.

2.2. Candidate Registration

2.3. Company Registration

2.4. Account Maintenance and Security

2.5. Account Termination

3.1. Job Postings

JobBoost provides a platform where employers can create and publish job listings to attract qualified candidates. The job posting feature is designed to help employers reach a wide audience of job seekers who are actively looking for new opportunities. This section outlines the responsibilities of employers in creating job listings, the types of content that can be included, and the rules governing the posting of jobs.

Creating Job Listings

When creating a job listing on JobBoost, employers must provide detailed and accurate information about the job opportunity. This includes:

• Job Title: The title should clearly reflect the role’s responsibilities and align with standard industry job titles.
• Job Description: The description must include the main responsibilities of the position, required qualifications, and key skills needed. It should be comprehensive enough to give potential applicants a clear understanding of what the job entails.
• Job Requirements: Employers must specify the educational qualifications, professional experience, and any certifications or skills necessary for the role.
• Salary and Benefits: While it’s not mandatory to list the salary, providing information about compensation and benefits can help attract suitable candidates. This section may include salary ranges, bonuses, health benefits, and other perks.
• Company Information: Employers should provide relevant details about the company, including its name, industry, and a brief overview of its mission and values. This helps job seekers assess whether they want to work for the company.
• Job Location: Employers must specify where the job is based, whether it’s a remote position, or if there are multiple locations. Clear location details help candidates determine if they can apply for the role.

Approval and Publication

Once a job listing is created, it will be reviewed by JobBoost’s team to ensure it meets our guidelines and complies with legal requirements. This review process includes:

• Compliance Check: We verify that the job listing complies with our Terms and Conditions, including non-discrimination policies and legal job advertisement standards.
• Content Review: We check that the content is clear, accurate, and free from misleading or deceptive information.
• Approval Process: After review, the job listing will be either approved for publication or returned to the employer for revisions. Employers will be notified of the approval status and any required changes.

Boosting Job Listings

To increase the visibility of job postings, employers have the option to use our job post boosting services. Boosting a job listing involves paying additional fees to enhance the job’s visibility through:

• Featured Listings: Boosted job posts appear at the top of the job search results, gaining more attention from job seekers.
• Highlighting: Job listings can be highlighted with special features such as bold text or different background colors to make them stand out.
• Extended Duration: Boosting services may include extending the duration of the job listing’s visibility on the platform.

Employers can choose from various boosting packages based on their needs and budget. Detailed information about the boosting options and associated costs can be found on our website.

3.2. Job Application Process

The job application process on JobBoost is designed to be straightforward and efficient for both job seekers and employers. This section outlines the steps involved in applying for a job and the responsibilities of candidates.

Applying for Jobs

To apply for a job on JobBoost, candidates must follow these steps:

• Searching for Jobs: Candidates can use search filters to find job listings that match their preferences, such as job title, location, industry, and salary range.
• Submitting Applications: To apply for a job, candidates must submit their resumes along with any additional documents required by the employer, such as cover letters or portfolios. Applications can be submitted directly through the JobBoost platform.
• Application Tracking: Job seekers can track the status of their applications from their JobBoost account. This feature allows candidates to see if their applications have been viewed, if interviews have been scheduled, and if any other updates have been made by the employer.

Responsibilities of Candidates

When applying for jobs, candidates are expected to:

• Provide Accurate Information: Candidates must ensure that the information provided in their resumes and applications is truthful and up-to-date. Misleading or false information may result in the rejection of applications or termination of the candidate’s account.
• Follow Application Instructions: Candidates should carefully read and follow any specific instructions provided in the job listing. This includes submitting all required documents and adhering to application deadlines.
• Respond Promptly: Candidates should respond to communication from employers in a timely manner. This includes attending interviews, providing additional information, or following up on application status.

3.3. Job Post Review and Management

Employers have access to various tools for managing job postings and applications. This includes:

• Application Review: Employers can review applications received for their job postings. This includes assessing resumes, cover letters, and other documents submitted by candidates.
• Shortlisting Candidates: Employers can shortlist candidates for further consideration. This involves selecting candidates who meet the job requirements and are a good fit for the role.
• Scheduling Interviews: Employers can schedule interviews with shortlisted candidates. This can be done through the JobBoost platform or through direct communication with candidates.
• Providing Feedback: Employers can provide feedback to candidates about their applications. Constructive feedback can help candidates improve their future applications and job search strategies.

Managing Job Listings

Employers can manage their job listings through their JobBoost account. This includes:

• Editing Job Listings: Employers can make changes to job postings, such as updating job descriptions, requirements, or salary information.
• Renewing Job Listings: If a job listing expires and the position is still open, employers can renew the listing to extend its visibility.
• Removing Job Listings: Employers can remove job postings if the position is filled or if they no longer wish to continue with the listing.

3.4. Job Posting Guidelines and Rules

To ensure a positive experience for all users, employers must adhere to the following job posting guidelines:

• No Discrimination: Job postings must not discriminate based on race, gender, age, religion, disability, or any other protected characteristic. All job opportunities should be offered on a fair and equal basis.
• No Misleading Information: Job listings should not contain misleading or deceptive information about the job role, company, or compensation.
• Compliance with Laws: Job postings must comply with all applicable labor laws and regulations, including those related to employment practices, worker rights, and job advertising.

Consequences for Violating Guidelines

If a job listing violates our guidelines or legal requirements, JobBoost reserves the right to:

• Remove the Job Listing: We may remove job postings that do not comply with our policies or legal standards.
• Suspend or Terminate Accounts: Repeated violations of job posting rules may result in the suspension or termination of the employer’s account.

3.5. Application Review and Employer Responsibilities

While JobBoost facilitates the job application process, it is the employer’s responsibility to manage applications and conduct the recruitment process. This includes:

• Evaluating Candidates: Employers must evaluate candidates based on their qualifications, experience, and fit for the role.
• Conducting Interviews: Employers are responsible for arranging and conducting interviews with selected candidates.
• Making Hiring Decisions: Employers make the final decision on hiring candidates. JobBoost is not involved in the hiring process beyond facilitating the application and communication process.

JobBoost’s Role

JobBoost acts as a facilitator in the job search and recruitment process. Our role is to provide a platform for job postings and applications, but we do not guarantee job placement, interview outcomes, or hiring decisions.

4.1. Registration Fees

4.1.1. Candidate Registration Fee

To create a profile on JobBoost and gain access to our job search features, candidates are required to pay a one-time registration fee of ₹9. This fee is charged to cover the initial costs associated with setting up and maintaining your profile. The registration fee is non-refundable and is required at the time of account creation.

This fee allows you to:

• Create and Manage Your Profile: Set up your job seeker profile, including your resume, personal details, and career preferences.
• Access Job Listings: Search for job opportunities across various industries and locations.
• Apply for Jobs: Submit applications for job openings directly through the JobBoost platform.
• Receive Job Alerts: Get notifications about new job postings that match your skills and interests.

4.1.2. Company Registration Fee

Companies seeking to post job openings and access recruitment tools must pay a one-time registration fee of ₹99. This fee covers the costs associated with setting up a company profile, including the ability to post job vacancies and manage recruitment processes. Like the candidate registration fee, the company registration fee is non-refundable and is charged at the time of account creation.

The company registration fee includes:

• Job Posting Features: Create and manage job listings for various positions within your organization.
• Access to Recruitment Tools: Use tools for applicant tracking, interview scheduling, and candidate communication.
• Company Profile Management: Maintain and update your company’s profile, including company information, job postings, and recruitment details.

4.2. Job Post Boosting Fees

4.2.1. Overview of Job Post Boosting

To increase the visibility of job postings, JobBoost offers a job post boosting service. This service allows employers to enhance the prominence of their job listings to reach a larger audience. Boosting a job post involves additional costs based on the level of visibility and duration of the boost.

4.2.2. Boosting Options and Costs

Job post boosting is available in several packages, each with different features and price points. The options include:

• Basic Boost: Increases the visibility of the job post through featured placement on the JobBoost homepage and search results. This package typically includes a limited duration for boosted visibility and is designed for employers looking for a cost-effective way to attract candidates.
• Standard Boost: Offers more prominent placement and extended visibility compared to the Basic Boost package. It may include additional features such as highlighted job listings and enhanced job post graphics.
• Premium Boost: Provides maximum visibility with top placement on job search results, extended duration, and premium features like job post highlights, increased job post views, and additional marketing efforts.

4.2.3. Payment for Boosting Services

Payment for job post boosting services is required upfront and is processed through secure payment methods available on the JobBoost platform. The cost of each boosting package is displayed on the website, and you can select the package that best suits your recruitment needs.

4.2.4. Changes to Boosting Packages

If you wish to change or upgrade your boosting package, you may do so by contacting JobBoost’s support team. Any changes to your boosting package will be subject to the terms of the new package and any additional fees associated with the upgrade.

4.3. Candidate Placement Fee

4.3.1. Overview of Placement Fee

JobBoost charges a placement fee of 30% of the candidate’s first salary upon successful employment. This fee is a percentage of the gross salary offered by the employer and is charged as compensation for the job placement services provided by JobBoost.

4.3.2. Calculation of Placement Fee

The placement fee is calculated as 30% of the total gross salary paid to the candidate for their first month of employment. For example, if the candidate’s first month salary is ₹50,000, the placement fee would be ₹15,000. This fee is deducted from the candidate’s first salary and paid to JobBoost.

4.3.3. Payment Process

The placement fee is collected through the payroll process. Employers are responsible for deducting the fee from the candidate’s salary and remitting it to JobBoost. We provide a detailed invoice for the placement fee, which includes a breakdown of the amount due and payment instructions.

4.3.4. Fee Adjustment and Disputes

If there are any discrepancies or disputes regarding the placement fee, please contact JobBoost’s support team. We will review the issue and provide assistance to resolve any concerns related to the fee calculation or payment process.

4.4. Payment Methods

4.4.1. Accepted Payment Methods

JobBoost accepts various payment methods to ensure a smooth and secure transaction process. These methods include:

• Credit/Debit Cards: Visa, MasterCard, and other major credit/debit cards.
• Net Banking: Payments through internet banking services from various banks.
• Digital Wallets: Payments via popular digital wallets like Paytm, Google Pay, and PhonePe.
• UPI Payments: Unified Payments Interface (UPI) for quick and easy transactions.

4.4.2. Payment Security

We use secure payment gateways to process all transactions. Our payment systems are designed to protect your financial information through encryption and secure processing methods. We do not store your credit card details or financial information beyond what is necessary for processing payments.

4.4.3. Payment Confirmation

Upon successful payment, you will receive a confirmation email with details of the transaction. This confirmation includes a receipt for the registration fee, boosting services, or placement fee, as applicable.

4.5. Refunds and Cancellations

4.5.1. Registration Fees

Registration fees for both candidates and companies are non-refundable. Once the registration fee is paid, it covers the costs of setting up your account and providing access to our services, and therefore, refunds are not available.

4.5.2. Job Post Boosting Services

Refunds for job post boosting services are generally not provided. However, if you encounter issues with the boosting services or believe there has been an error, please contact our support team. We will review the situation and determine if a refund or credit is warranted based on the specific circumstances.

4.5.3. Placement Fee Refunds

The placement fee is collected as a percentage of the candidate’s first salary. Refunds are not typically provided for this fee, as it is based on successful employment and placement services provided. However, if there are extenuating circumstances or disputes, you may contact our support team for assistance.

4.5.4. Cancellation of Services

You may cancel additional services such as job post boosting by contacting our support team. Cancellation policies vary depending on the service and the stage of the process. Please refer to the specific service terms for details on cancellations.

4.6. Financial Transactions and Records

4.6.1. Transaction Records

All financial transactions are recorded in our system, and you can access your transaction history through your JobBoost account. This includes records of registration fees, job post boosting charges, and placement fees.

4.6.2. Financial Statements

We provide monthly financial statements for your account, which include details of all payments made and received. These statements are available in your account dashboard and can be downloaded for your records.

4.6.3. Invoice Requests

If you require invoices for any payments made to JobBoost, you can request them through our support team. We will provide invoices with detailed information about the services rendered and the amounts paid.

5.1. Introduction to Intellectual Property Rights

At JobBoost, we are committed to protecting the intellectual property rights of our company and ensuring that the rights of others are respected. Intellectual property (IP) encompasses a wide range of assets including trademarks, copyrights, patents, and trade secrets. This section outlines the various forms of intellectual property associated with our services and the responsibilities of users with respect to these rights. By using JobBoost’s platform, you agree to adhere to these intellectual property policies and understand the scope of our IP rights and your obligations.

5.2. Ownership of Content and IP Assets

5.2.1. JobBoost’s Intellectual Property

JobBoost owns a range of intellectual property assets, including but not limited to:

• Trademarks: JobBoost’s name, logo, and any other distinctive marks associated with our brand are registered or unregistered trademarks. These trademarks represent our brand identity and reputation. You are not permitted to use our trademarks without prior written consent from JobBoost. This includes any reproductions or modifications of our logos, slogans, or brand symbols.
• Copyrighted Material: All content on our website, including text, images, graphics, videos, and software, is protected by copyright law. JobBoost holds the copyright for all original content created for and displayed on the website. This includes, but is not limited to, job postings, blog articles, tutorial content, and user interface designs. Reproduction, distribution, or creation of derivative works based on this content is prohibited without express permission from JobBoost.
• Software and Technology: The software used to operate the JobBoost platform, including all underlying code, algorithms, and technological innovations, is owned by JobBoost or our licensors. This includes both proprietary and open-source components. You may not reverse-engineer, decompile, or otherwise attempt to discover the source code of our software without permission.
• Design and User Interface: The design elements of our website and mobile applications, including layout, color schemes, and navigational structures, are protected by intellectual property laws. These design elements are a result of significant investment and creativity and are owned by JobBoost. Any unauthorized use or imitation of our design elements is a violation of our intellectual property rights.

5.2.2. User-Generated Content

When you submit content to JobBoost, such as job listings, resumes, or feedback, you retain ownership of your content. However, by submitting content to JobBoost, you grant us a license to use, display, reproduce, modify, and distribute this content for the purpose of providing and improving our services. This license is non-exclusive, royalty-free, and perpetual. It allows us to:

• Display Content: Show your job postings, resumes, and other submissions on our platform.
• Promote Services: Use your content in marketing materials and promotional campaigns.
• Improve Services: Analyze and enhance our platform’s features and performance.

You are responsible for ensuring that the content you provide does not infringe on the intellectual property rights of third parties and that you have the necessary permissions to grant us the rights to use the content.

5.3. IP Infringement and Enforcement

5.3.1. Reporting Infringement

If you believe that your intellectual property rights have been violated by content on our platform, you can report the infringement to us. To report a claim of IP infringement, you should provide us with the following information:

• A detailed description of the intellectual property that you believe has been infringed.
• A description of the infringing content and its location on our platform.
• Proof of your ownership of the intellectual property rights in question.
• Your contact information, including a physical address, email address, and telephone number.
• A statement indicating that you believe in good faith that the content in question infringes your intellectual property rights.

We will review the information provided and take appropriate action, which may include removing the infringing content or terminating the accounts of repeat offenders.

5.3.2. Legal Actions

JobBoost reserves the right to take legal action against individuals or entities that infringe on our intellectual property rights. This may include seeking damages, injunctive relief, and other legal remedies as permitted by law. We may also work with legal authorities to enforce our IP rights and protect our assets.

5.4. Responsibilities of Users

5.4.1. Respecting IP Rights

As a user of JobBoost’s services, you agree to respect the intellectual property rights of JobBoost and other third parties. This includes:

• Avoiding Unauthorized Use: Do not use our intellectual property in ways that are not permitted by these Terms. This includes unauthorized copying, reproducing, or distributing our content or using our trademarks for commercial purposes.
• Attribution: When using content from JobBoost for permissible purposes, such as citing sources in your work, you must provide appropriate attribution to JobBoost.
• Compliance with Laws: Follow all applicable intellectual property laws and regulations in your jurisdiction.

5.4.2. Reporting Violations

If you notice any content on JobBoost that you believe violates intellectual property rights, you are encouraged to report it to us. We value your assistance in maintaining the integrity of our platform and will investigate reports of IP violations.

5.5. IP Rights in New Innovations

5.5.1. Ownership of New Developments

Any new intellectual property developments or innovations made by JobBoost, whether through user feedback, technological advancements, or internal research, will be owned by JobBoost. This includes new features, tools, or enhancements to our existing services. We may use these innovations to further develop our platform and offer improved services to our users.

5.5.2. Contributions from Users

If you contribute ideas or suggestions for improving our services, we may use these contributions without providing compensation. By sharing your ideas, you grant us a perpetual, non-exclusive, and royalty-free license to use, modify, and incorporate these ideas into our platform.

5.6. International Considerations

5.6.1. Global IP Protections

Our intellectual property rights are protected not only in India but also internationally. While the specific protections and enforcement mechanisms may vary by country, we seek to uphold our intellectual property rights globally and take action against infringements wherever they occur.

5.6.2. IP Rights for International Users

Users from outside India must also comply with our intellectual property policies and respect the IP rights associated with JobBoost’s services. International users are subject to the same rules regarding the use of our trademarks, copyrighted materials, and other IP assets.

5.7. Summary of Key Points

5.7.1. Intellectual Property Ownership

JobBoost holds the ownership rights to all intellectual property related to our platform and services, including trademarks, copyrighted materials, software, and design elements.

5.7.2. User Content

You retain ownership of your content but grant us a license to use it for our services.

5.7.3. IP Protection and Enforcement

We have the right to protect our IP rights and take action against infringements.

5.7.4. User Responsibilities

You are responsible for respecting our IP rights and complying with laws.

5.7.5. International Scope

Our IP rights are protected internationally, and users from other countries must follow our IP policies.

6.1. Acceptable Use of JobBoost Services

6.1.1. Professionalism and Respect

When using JobBoost’s platform, you are expected to conduct yourself with professionalism and respect towards other users. This includes:

• Treating Others with Courtesy: All interactions with candidates, employers, and JobBoost staff should be conducted with politeness and respect. Harassment, discrimination, or any form of disrespect towards others is strictly prohibited.
• Maintaining a Professional Tone: Communications on the platform, including job applications, job postings, and messages, should be professional and free from offensive language, inappropriate content, or derogatory remarks.
• Honoring Commitments: If you apply for a job, you should follow through on your application and attend scheduled interviews or follow up as needed. Failing to do so without a valid reason can affect your credibility and opportunities on the platform.

6.1.2. Accurate and Honest Information

Providing True Information:

• Accuracy of Details: All information you provide during registration, job applications, and profile updates must be accurate, complete, and truthful. Misrepresenting your qualifications, experience, or personal details is considered fraud and is not tolerated.
• Transparency: If there are changes in your employment status, contact information, or other relevant details, you must update your profile and communicate these changes to potential employers or JobBoost as needed.

6.1.3. Legal and Ethical Compliance

Adherence to Laws and Regulations:

• Compliance with Laws: You must comply with all applicable local, state, and national laws and regulations when using JobBoost’s services. This includes employment laws, privacy laws, and any regulations related to job postings and recruitment.
• Ethical Behavior: Your actions on the platform should align with ethical standards and not exploit or take advantage of others for personal gain.

6.2. Prohibited Activities

6.2.1. Fraudulent and Deceptive Practices

Prohibition of Misrepresentation:

• False Claims: It is prohibited to make false claims about your qualifications, job experience, or any aspect of your professional background. Engaging in deceptive practices to gain employment or mislead employers is a violation of these Terms.
• Fake Job Postings: Employers must not post fraudulent job listings. This includes misleading job descriptions, fake job offers, or any attempt to deceive job seekers into providing personal information or money.

6.2.2. Harassment and Abuse

Zero Tolerance for Harassment:

• Harassment: You must not engage in any form of harassment, including unwanted advances, threatening behavior, or any actions that create a hostile environment for others.
• Abuse of Services: Misusing JobBoost’s services to bully, intimidate, or exploit other users is prohibited. This includes inappropriate communications, threats, or any form of abusive behavior.

6.2.3. Unauthorized Access and Manipulation

Security and Access Control:

• Unauthorized Access: Attempting to gain unauthorized access to other users’ accounts, JobBoost’s systems, or any part of the platform is strictly prohibited.
• Data Manipulation: You must not manipulate or tamper with JobBoost’s data or system functionalities. This includes unauthorized modifications, data breaches, or attempts to exploit system vulnerabilities.

6.2.4. Intellectual Property Violations

Respect for Intellectual Property:

• Content Use: You must not copy, distribute, or use JobBoost’s intellectual property without permission. This includes text, graphics, logos, and any other content that is owned by JobBoost or its partners.
• Infringement: Violating copyright laws or using content from the platform without proper authorization constitutes intellectual property infringement.

6.3. Reporting Violations

6.3.1. Reporting Mechanisms

How to Report Violations:

• Reporting Process: If you observe or experience any violations of these Terms, you can report them to JobBoost through the designated channels on our website. Detailed instructions for reporting issues are available in our Help Center.
• Providing Evidence: When reporting a violation, you should provide clear evidence or detailed information to support your claim. This helps us investigate and resolve the issue effectively.

6.3.2. Investigation and Action

Our Response to Violations:

• Investigation: JobBoost will review reported violations and take appropriate action based on the evidence provided. This may include issuing warnings, suspending accounts, or other measures as deemed necessary.
• Decisions: We reserve the right to make final decisions regarding the resolution of reported issues. Our actions will be based on the severity of the violation and the impact on the community.

6.3.3. Appeal Process

Challenging Decisions:

• Appeal Requests: If you disagree with the outcome of a violation investigation, you can appeal the decision by contacting JobBoost’s support team. Provide your reasons for the appeal and any additional information that may affect the decision.
• Review of Appeals: Appeals will be reviewed by our management team, and we will make a final determination on the matter. We aim to handle appeals fairly and transparently.

6.4. Consequences of Violating User Conduct Guidelines

6.4.1. Penalties for Misconduct

Types of Penalties:

• Warnings: Minor violations may result in a formal warning. You will be notified of the breach and advised on how to comply with the Terms.
• Account Suspension: For more serious or repeated violations, we may suspend your account temporarily or permanently. This action prevents you from accessing JobBoost’s services during the suspension period.
• Account Termination: In severe cases, we reserve the right to terminate your account permanently. Termination is a last resort and will only be used for egregious violations of the Terms.

6.4.2. Legal Actions

Potential for Legal Proceedings:

• Legal Claims: JobBoost may pursue legal action if a violation causes significant harm or breaches legal obligations. This may include seeking compensation for damages or other remedies available under the law.
• Law Enforcement Cooperation: We may cooperate with law enforcement agencies in investigations related to illegal activities on our platform.

6.4.3. Financial Consequences

Financial Penalties:

• Fines and Fees: While JobBoost primarily addresses violations through account actions, certain activities may result in financial consequences. This includes potential penalties related to unauthorized charges or fraudulent activities.

6.5. Promoting a Positive Community

6.5.1. Fostering a Supportive Environment

Community Building:

• Encouraging Positive Behavior: We encourage all users to contribute positively to the JobBoost community by helping others, sharing useful information, and supporting the platform’s mission.
• Building Relationships: We aim to foster a network of professionals who support each other’s career goals and business objectives. Respect and cooperation are key to achieving this vision.

6.5.2. Participation in Community Initiatives

Engagement Opportunities:

• Community Programs: JobBoost may organize events, webinars, and forums for users to engage with each other. Participation in these initiatives helps build a vibrant and collaborative community.
• Feedback and Suggestions: We welcome your ideas for improving our platform and community. Sharing constructive feedback and participating in surveys helps us enhance our services and user experience.

7.1. Disclaimer of Warranties

At JobBoost, we strive to offer a reliable and efficient platform for job seekers and employers. However, we provide our services on an "as-is" and "as-available" basis, without any warranties or guarantees of any kind, whether express or implied. By using our platform, you acknowledge and agree to the following disclaimers:

• No Warranty of Service Availability: JobBoost does not guarantee that the services will be available or accessible at all times. Our platform may experience interruptions due to maintenance, technical issues, or unforeseen circumstances. While we endeavor to minimize disruptions, we cannot assure continuous or error-free access to our services.
• No Warranty of Accuracy: The information provided on JobBoost, including job listings, employer details, and candidate resumes, is submitted by users and may not always be accurate or up-to-date. JobBoost does not guarantee the completeness, reliability, or correctness of any information on the platform and disclaims any liability for errors or omissions.
• No Warranty of Results: JobBoost does not guarantee that you will achieve specific outcomes from using our services, including successful job placements for candidates or satisfactory hires for employers. The results of your use of our platform depend on various factors, including your qualifications, efforts, and the actions of other users.
• No Warranty of Security: While we implement robust security measures to protect your data and transactions, we cannot guarantee the complete security of your information. We do not warrant that our services will be free from viruses, malware, or other harmful components.

7.2. Limitation of Liability for Direct Damages

To the fullest extent permitted by law, JobBoost's liability for any direct damages arising out of or related to your use of our services is limited to the amount you paid for the services in question. This limitation of liability applies to any claims for direct damages, including but not limited to:

• Service Failures: If there are any issues or failures in the services provided by JobBoost, our liability is limited to the amount you paid for the affected service. This includes issues like technical glitches, errors in job postings, or failures in application processes.
• Content Accuracy: We are not liable for any damages resulting from inaccuracies or errors in the content provided on our platform. This includes damages related to job postings, resumes, or other user-generated content.
• Third-Party Actions: JobBoost is not responsible for the actions of third parties, including employers, candidates, or other users of the platform. If you suffer any loss or damage due to the actions or omissions of third parties, our liability is limited to the amount you paid for our services.

7.3. Limitation of Liability for Indirect and Consequential Damages

JobBoost shall not be liable for any indirect, incidental, special, or consequential damages that may arise from your use of our services. This includes, but is not limited to:

• Loss of Profits: We are not liable for any loss of profits or business opportunities resulting from the use or inability to use our services. This includes lost wages for job seekers or lost revenue for employers.
• Loss of Data: We are not responsible for any loss of data, including resumes, job applications, or other information stored on our platform. While we take measures to protect your data, we are not liable for any data loss or corruption.
• Emotional Distress: We are not liable for any emotional distress or inconvenience caused by the use of our services. This includes any distress related to job search efforts, hiring decisions, or other aspects of using our platform.
• Reputation Damage: We are not responsible for any damage to your personal or professional reputation resulting from the use of our services. This includes any negative impacts from job applications, job postings, or interactions with other users.

7.4. Indemnification

By using JobBoost’s services, you agree to indemnify, defend, and hold harmless JobBoost, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of or related to your use of the platform or any breach of these Terms. This indemnification obligation includes:

• Legal Costs: You agree to cover any legal costs incurred by JobBoost in connection with defending against claims arising from your use of our services or violations of these Terms.
• Claims from Third Parties: You are responsible for addressing and resolving any claims made by third parties as a result of your actions on our platform, including claims related to job postings, resume submissions, or other user-generated content.
• Breach of Terms: If you breach these Terms or violate any laws, you agree to compensate JobBoost for any resulting damages or losses, including costs related to legal proceedings and enforcement of our rights.

7.5. Exclusions from Liability

Certain jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability is limited to the maximum extent permitted by law. The following general exclusions apply:

• Legal Rights: Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
• Consumer Protection Laws: If you are using our services as a consumer, you may have statutory rights that are not affected by these Terms. This includes rights under consumer protection laws that provide you with protections not waivable by agreement.
• Contractual Terms: The limitations and exclusions of liability described in these Terms do not affect any contractual terms agreed upon between you and JobBoost, except where such terms are legally unenforceable.

7.6. Force Majeure

JobBoost is not liable for any failure or delay in performing our obligations under these Terms due to events beyond our reasonable control. This includes:

• Natural Disasters: Events such as earthquakes, floods, or other natural disasters that disrupt our ability to provide services.
• Acts of War: Conflicts, wars, or acts of terrorism that affect our operations.
• Government Actions: Regulations, laws, or orders from governmental authorities that impact our ability to perform our obligations.
• Technical Failures: Major technical issues or disruptions in internet services that are outside of our control.

7.7. Limitation of Liability for External Links

Our website may contain links to third-party websites or services. We are not responsible for the content, availability, or accuracy of these external sites. Our liability is limited to:

• External Content: We do not endorse or guarantee the content or services provided on external websites.
• Third-Party Policies: You are responsible for reviewing and understanding the terms and privacy policies of third-party websites. We are not liable for any interactions or transactions you have with third parties.

7.8. Time Limitation for Claims

Any claims against JobBoost must be brought within one year from the date of the occurrence of the event giving rise to the claim. After this period, any claims will be barred and you will lose the right to seek redress for any issues related to your use of our services.

7.9. Liability for Service Providers

We may engage third-party service providers to assist in the operation of our platform. While we select reputable service providers, we are not liable for any issues arising from their services. You agree to:

• Service Provider Actions: Hold JobBoost harmless for any claims or damages resulting from the actions or omissions of third-party service providers.
• Contractual Relationships: Understand that any disputes with service providers are between you and the provider, and JobBoost is not a party to these disputes.

7.10. Jurisdictional Variations

These limitations of liability are subject to variations based on jurisdictional laws. In jurisdictions where certain limitations or exclusions of liability are not permitted, our liability will be limited to the maximum extent allowed by applicable laws.

7.11. Agreement to Terms

By using JobBoost’s services, you acknowledge that you have read, understood, and agreed to these limitations of liability. Your acceptance of these Terms forms the basis of the agreement between you and JobBoost regarding your use of our platform.

7.12. Legal Advice

We recommend that you seek independent legal advice to fully understand the implications of these Terms and the limitations of liability described herein. This advice can help you make informed decisions about using our services and understanding your legal rights and obligations.

8.1. Termination by JobBoost

8.2. Termination by Users

8.3. Termination of Services

8.4. Legal Consequences of Termination

8.5. Termination of Partnerships and Agreements

9.1. Introduction

At JobBoost, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website jobboost.in, use our services, or interact with us. By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. We are dedicated to being transparent about how we handle your personal information and to ensuring that your data is managed responsibly and in compliance with relevant privacy laws.

9.2. Information We Collect

We collect various types of information to provide you with our services and to improve your user experience. This information is categorized into two main types: personal information and non-personal information.

Personal Information: This is information that can be used to identify you personally. It includes but is not limited to:

Identification Information: Name, date of birth, gender.

Contact Information: Email address, phone number, postal address.

Account Information: Username, password, profile details.

Professional Information: Resume, job preferences, work experience, educational background.

Transaction Information: Payment details for registration fees, job post boosting services, and any other transactions.

Non-Personal Information: This is information that does not directly identify you but helps us understand how you use our website. It includes:

Technical Data: IP address, browser type, operating system, device information.

Usage Data: Pages visited, time spent on the site, click patterns, referral sources.

Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies.

9.3. How We Use Your Information

We use your personal and non-personal information for several purposes related to our services. The key uses of your information are as follows:

To Provide and Manage Our Services: We use your information to create and manage your account, process job applications, facilitate communication between job seekers and employers, and provide access to job listings and recruitment tools.

To Process Transactions: We use your payment information to process registration fees, job post boosting payments, and other financial transactions.

To Improve Our Services: We analyze usage data to understand how users interact with our website and services. This helps us identify areas for improvement and enhance the user experience.

To Communicate With You: We use your contact information to send you updates, respond to your inquiries, and provide information about new features, services, or promotional offers.

To Ensure Security and Compliance: We use your information to detect and prevent fraudulent activities, ensure the security of our platform, and comply with legal obligations and regulatory requirements.

9.4. How We Share Your Information

We may share your personal information in various situations, including:

With Employers: When you apply for a job through our platform, your resume, job preferences, and application details are shared with the prospective employer.

With Service Providers: We may share your information with third-party service providers who help us operate our platform, process payments, or provide customer support. These providers are required to protect your information and use it only for the purposes we specify.

For Legal Reasons: We may disclose your information if required to do so by law, or in response to a valid legal request or government investigation. This includes sharing information with law enforcement agencies or other authorities to protect our rights or comply with legal obligations.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change and explain how your information will be handled.

9.5. Data Security Measures

We take various measures to ensure the security of your personal information:

Data Encryption: We use encryption technologies to protect sensitive data transmitted between your device and our servers.

Access Controls: We implement strict access controls to ensure that only authorized personnel have access to your personal information.

Regular Audits: We conduct regular security audits and vulnerability assessments to identify and address potential security issues.

Data Backup: We maintain backup systems to ensure the availability and integrity of your data in case of a technical failure or data loss.

9.6. Your Rights and Choices

You have several rights regarding your personal information, and we provide options for you to exercise these rights:

Access and Correction: You have the right to access your personal information and request corrections to any inaccuracies. You can manage your account settings or contact us to update your information.

Deletion: You can request the deletion of your personal information from our records. Please note that we may retain certain information to comply with legal obligations or for legitimate business purposes.

Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in the emails or contacting us directly.

Cookies and Tracking Technologies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

9.7. How We Use Cookies and Tracking Technologies

Cookies and tracking technologies are used to collect information about your interactions with our website. Here’s how we use them:

Session Cookies: These are temporary cookies that are deleted when you close your browser. They help us maintain your session and provide a seamless experience.

Persistent Cookies: These cookies remain on your device for a specified period. They are used to remember your preferences and login details for future visits.

Analytics Cookies: We use analytics cookies to track website traffic, user behavior, and performance metrics. This information helps us improve our services.

Third-Party Cookies: We may allow third-party services to place cookies on our website for advertising and analytics purposes. These third parties have their own privacy policies that govern the use of their cookies.

9.8. Children’s Privacy

JobBoost’s services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a child, we will take steps to delete that information.

10.1. Governing Law

The terms and conditions outlined in this agreement are governed by and construed in accordance with the laws of India. This section sets out the legal framework within which these Terms operate and defines the legal jurisdiction for resolving any disputes that may arise. By agreeing to these Terms, you acknowledge and accept that Indian law will be the applicable legal framework for any issues related to the use of JobBoost’s services. This includes not only the interpretation of the Terms themselves but also any legal matters that arise from the use of the JobBoost website and services.

10.1.1. Principles of Indian Law

Indian law provides the legal structure for civil, criminal, and administrative matters. In the context of these Terms, it encompasses various statutes, rules, and regulations including, but not limited to, the Indian Contract Act, 1872, which governs contract formation and performance; the Information Technology Act, 2000, which regulates online activities and electronic transactions; and the Consumer Protection Act, 2019, which protects the rights of consumers. These laws are designed to ensure fair dealings, protect rights, and provide remedies for disputes.

10.1.2. Jurisdictional Authority

As JobBoost operates as a legal entity within India, the jurisdiction of Indian courts extends over the legal disputes related to these Terms. This means that any legal proceedings arising from these Terms must be initiated in the courts of [Your City], India. This specific geographical location ensures that legal disputes are resolved in a consistent and accessible manner for all parties involved.

10.2. Dispute Resolution

In the event of any disputes, claims, or legal issues arising from the use of JobBoost’s services, the following dispute resolution mechanisms will apply. This section outlines the structured approach to resolving conflicts, from informal negotiations to formal legal proceedings.

10.2.1. Informal Resolution

We encourage you to attempt to resolve any disputes informally before seeking legal recourse. Informal resolution involves direct communication between the parties involved to address and resolve issues amicably. This process may include:

Initial Contact: Contact JobBoost’s customer support team with your concerns or complaints. You can reach us through [email protected]

Discussion: Engage in a discussion to clarify the issue, understand the concerns, and explore potential solutions.

Resolution Proposal: Propose and consider possible resolutions or compromises that might satisfy both parties. This could involve adjustments to services, refunds, or other conciliatory measures.

Informal resolution aims to address issues quickly and effectively without escalating to formal legal actions. It is a collaborative process where both parties work together to find a satisfactory outcome.

10.2.2. Mediation

If informal resolution efforts fail, the next step is mediation. Mediation is a structured process involving a neutral third-party mediator who facilitates negotiations between the disputing parties. The mediator helps identify common ground and assists in reaching a mutually acceptable agreement. Key aspects of mediation include:

Mediator Selection: A mediator will be selected based on their expertise and neutrality. Both parties can agree on a mediator or request JobBoost to appoint one.

Mediation Sessions: Mediation sessions are conducted to discuss the dispute in a neutral setting, allowing both parties to present their views and seek common ground.

Mediation Agreement: If an agreement is reached during mediation, it will be documented in a Mediation Agreement. This agreement is legally binding and enforceable in accordance with Indian law.

Mediation offers a less formal and potentially more cost-effective alternative to litigation, aiming to resolve disputes amicably with the assistance of a trained mediator.

10.2.3. Arbitration

If mediation does not resolve the dispute, arbitration is the next step. Arbitration is a formal process where an arbitrator makes a binding decision on the dispute. The arbitration process is governed by the Arbitration and Conciliation Act, 1996, which provides the legal framework for arbitration in India. Key aspects of arbitration include:

Arbitrator Appointment: An arbitrator will be appointed based on mutual agreement or according to the provisions of the Arbitration and Conciliation Act, 1996. The arbitrator is a neutral professional with expertise in the subject matter of the dispute.

Arbitration Process: The arbitration process includes the submission of claims, evidence presentation, and hearings. Both parties have the opportunity to present their cases and respond to the opposing side’s arguments.

Arbitration Award: The arbitrator will issue an Arbitration Award, which is a final and binding decision on the dispute. The Award is enforceable under Indian law, and any challenges to the Award must be made through the specified legal channels.

Arbitration offers a structured and legally binding resolution to disputes, providing a formal legal process for resolving conflicts that could not be resolved through informal or mediated means.

10.2.4. Legal Proceedings

If arbitration fails to resolve the dispute, or if either party refuses to participate in mediation or arbitration, legal proceedings may be initiated. This step involves formal litigation in the courts of [Your City], India. The litigation process includes:

Filing a Lawsuit: The aggrieved party can file a complaint or petition in the appropriate court. The court will then review the case and manage the litigation process.

Court Proceedings: Legal proceedings involve a series of formal steps including the filing of pleadings, presenting evidence, and legal arguments.

Judgment: The court will issue a judgment based on the evidence presented and the legal arguments made. The judgment may include remedies such as damages, injunctions, or specific performance.

Litigation is the final stage in the dispute resolution process and is often time-consuming and costly. It is generally considered a last resort when other dispute resolution methods have been exhausted.

10.3. Legal Costs and Expenses

In the event of legal proceedings, each party will bear their own legal costs and expenses. This includes fees for legal representation, court costs, and other expenses related to the dispute resolution process. The allocation of costs may be subject to the court’s discretion or the terms of any settlement or arbitration agreement.

10.3.1. Legal Fees

Legal fees include the costs for hiring attorneys or legal advisors, preparing legal documents, and attending court hearings or arbitration sessions. Each party is responsible for covering these expenses regardless of the outcome of the dispute.

10.3.2. Court and Arbitration Costs

Court and arbitration costs encompass the administrative fees for filing documents, scheduling hearings, and other procedural expenses. These costs are generally borne by the parties involved in the dispute.

10.4. Dispute Resolution Policies

JobBoost maintains policies and procedures for managing disputes and addressing user concerns. These policies are designed to ensure fair and efficient resolution of issues. Our commitment to resolving disputes in a timely and fair manner reflects our dedication to providing high-quality services and maintaining positive relationships with our users.

11.1. Purpose of Changes to Terms

Changes to the Terms of Service are a necessary aspect of maintaining and improving our platform. These modifications may arise from several factors including:

Legal and Regulatory Requirements: As laws and regulations governing online services, data protection, and employment evolve, we must update our Terms to remain compliant with new legal standards and best practices.

Service Enhancements: We regularly review and enhance our services to provide a better user experience. Changes to the Terms may be required to incorporate new features, address user feedback, or improve the functionality and performance of our platform.

Operational Adjustments: As we expand our services, update our business processes, or alter our service offerings, adjustments to the Terms may be necessary to align with new operational strategies or business models.

Security and Privacy Updates: Protecting your personal information is a priority for us. Changes to the Terms may be implemented to enhance security measures, update privacy policies, or address vulnerabilities to safeguard your data.

11.2. How Changes to the Terms Will Be Communicated

We are committed to transparency and will communicate any changes to the Terms in a clear and accessible manner. The communication process includes:

Posting Updates on Our Website: All changes to the Terms will be posted on the JobBoost website. The updated Terms will be available on the same page where you initially accessed them. We will highlight the date of the latest update at the top of the Terms document to ensure you are aware of the most recent version.

Email Notifications: For significant changes that might affect your use of our services or your rights under the Terms, we will send email notifications to the address associated with your account. These notifications will summarize the changes and provide links to the updated Terms for your review.

In-App Notifications: If you access JobBoost through a mobile application, we may use in-app notifications to inform you about important changes. These notifications will appear when you open the app and will provide a brief overview of the modifications along with a link to the full Terms.

Pop-Up Alerts: For major updates, we may use pop-up alerts on our website or application to bring your attention to the changes. These alerts will appear when you log in or access certain features of the platform.

11.3. Reviewing Changes to the Terms

It is important for you to review the updated Terms regularly to stay informed about any changes. We encourage you to:

Read the Updated Terms: Take the time to read the full updated Terms each time they are modified. This will help you understand how the changes impact your rights and responsibilities.

Check the Effective Date: The effective date of the most recent changes will be clearly indicated at the top of the Terms document. Ensure you review the Terms before this date to be aware of the updates.

Seek Clarifications: If you have questions or concerns about the changes, you can reach out to our customer support team. We are available via email, phone, or through our website’s support page to address any queries you may have about the updated Terms.

11.4. Acceptance of Changes

Your continued use of JobBoost’s services after the effective date of any changes to the Terms constitutes your acceptance of the revised Terms. It is your responsibility to:

Agree to Updated Terms: By continuing to use our services, you agree to be bound by the updated Terms. If you do not agree with the new Terms, you must cease using the services and can terminate your account as outlined in Section 8.2 of these Terms.

Understand the Implications: Ensure that you understand how the changes affect your use of the platform and your rights as a user. Changes to the Terms might impact features, fees, or processes related to the services we provide.

11.5. Historical Versions of Terms

For your reference, we maintain a history of previous versions of the Terms of Service. This historical record allows you to review past versions and understand how the Terms have evolved over time.

Accessing Historical Terms: You can view historical versions of the Terms through a link provided at the bottom of the Terms page on our website. This section will display a list of past updates along with the dates they were in effect.

Comparing Versions: Historical Terms are available for comparison so you can see what has changed over time. This feature helps you track modifications and understand the context of updates.

11.6. Feedback on Changes to the Terms

We value your feedback and encourage you to share your thoughts on changes to the Terms.

Providing Feedback: If you have feedback about the changes, you can submit it through our contact form on the website or directly through customer support channels.

Impact of Feedback: While we may not be able to accommodate all suggestions, we consider user feedback when making future updates to the Terms. Your input helps us improve our services and policies.

11.7. Dispute Resolution Regarding Changes

If you disagree with the changes to the Terms or believe that they have been applied unfairly, there are procedures in place for dispute resolution.

Informal Resolution: We encourage you to discuss your concerns with our support team to seek a resolution before escalating the issue.

Formal Dispute Procedures: If informal discussions do not resolve the issue, you may pursue formal dispute resolution as described in Section 10.2 of these Terms.

11.8. Importance of Staying Informed

Remaining informed about changes to the Terms is crucial for ensuring that you are aware of your rights and obligations as a user of JobBoost’s services.

Checking for Updates: Regularly check our website for updates to the Terms. Keeping yourself informed helps you stay aware of any changes that may affect your use of the platform.

Understanding Terms: Make sure you fully understand the Terms before using our services. If you have any uncertainties, seek clarification from our support team.

11.9. Policy for Significant Changes

For significant changes that affect the core aspects of our services, such as changes to fees or fundamental features, we may provide extended notice periods or additional communication methods.

Extended Notice: Significant changes may be announced in advance to give you time to review the modifications and adjust to the new Terms.

Additional Communication: We might use additional channels such as blog posts, webinars, or detailed announcements to explain major changes and their implications.

11.10. Review and Evaluation of Terms Changes

We continuously evaluate our Terms and the process for updating them to ensure that it meets legal requirements and best serves our users.

Evaluation Process: Our team reviews the effectiveness of our Terms update process and seeks to improve how we communicate changes.

Legal Compliance: We ensure that our Terms and update processes comply with legal requirements and industry standards.

12.1. Customer Support

If you need assistance with any aspect of our services, our dedicated customer support team is here to help. Whether you have questions about your account, issues with the job application process, or need help navigating our website, you can contact us through the following channels:

Email Support: For non-urgent inquiries and detailed support requests, please email us at [email protected]. When sending an email, please provide as much information as possible about your issue or question. Include your name, email address associated with your account, and a detailed description of the problem or question you have. Our support team will respond to your email within 24 to 48 hours.

Phone Support: If you need immediate assistance or prefer to speak directly with a support representative, you can call us at [Your Contact Number]. Our phone lines are open from [Business Hours, e.g., 9:00 AM to 6:00 PM IST, Monday to Friday]. During these hours, you can speak with a customer service representative who will assist you with your inquiries. For outside business hours, please leave a voicemail with your name, contact number, and a brief description of your issue, and we will get back to you as soon as possible.

Live Chat: For real-time support, you can use the live chat feature available on our website. Click on the chat icon located at the bottom right corner of the screen to start a conversation with one of our support agents. The live chat support is available during [Live Chat Hours, e.g., 10:00 AM to 4:00 PM IST, Monday to Friday], and we strive to respond to all inquiries as quickly as possible.

We are here to assist you with technical issues, account management, and any questions you might have about our services. Your satisfaction is our priority, and we are dedicated to providing prompt and effective support.

12.2. Feedback and Suggestions

We value your feedback as it helps us improve our services and better meet your needs. We welcome your comments, suggestions, and ideas for enhancing JobBoost. Here’s how you can share your thoughts with us:

Feedback Form: On our website, you can access the feedback form through the Feedback Form Link. This form allows you to provide detailed feedback about your experience with JobBoost. Please fill out the form with your name, email address, and a detailed description of your feedback or suggestion. We review all feedback submissions and use them to make informed decisions about future updates and improvements.

Email Feedback: Alternatively, you can email us your feedback at [email protected]. In your email, please include your name, email address, and a detailed account of your feedback. Let us know what you like about the platform, what you think could be improved, or any new features you would like to see. We appreciate your insights and take all feedback seriously.

Surveys: Occasionally, we may send out surveys to gather more structured feedback from our users. These surveys help us understand your satisfaction levels and identify areas for improvement. Participation in these surveys is voluntary, but we encourage you to take part as your responses provide valuable information for enhancing our services.

Your feedback is crucial for us to continue improving our platform and ensuring that we meet your expectations. We carefully consider all suggestions and use them to guide our development efforts.

12.3. Reporting Issues

If you encounter any problems while using JobBoost’s services, or if you notice any issues on our website, we want to hear from you. Reporting issues helps us address problems quickly and maintain a high standard of service. Here’s how you can report issues to us:

Issue Reporting Form: You can report issues using the Issue Reporting Form Link on our website. This form allows you to describe the problem you are experiencing, including the steps you took leading up to the issue and any error messages you received. Please provide as much detail as possible to help us investigate and resolve the issue efficiently.

Email Reporting: For a more detailed report, you can send an email to [email protected]. Include a thorough description of the issue, any relevant screenshots or error messages, and your contact information. We will review your report and work to resolve the problem as quickly as possible.

Phone Reporting: If you prefer to report issues via phone, call [Your Contact Number] during our business hours. Provide a detailed account of the issue to the support representative, and they will assist you with troubleshooting and resolving the problem.

Live Chat Reporting: You can also report issues through our live chat feature. Use the chat icon on our website to start a conversation with a support agent, and explain the problem you are facing. Our agents will help you address the issue and escalate it if necessary.

We take all reports seriously and are committed to resolving issues in a timely manner. Your reports help us maintain the quality of our services and address any technical or operational problems.

12.4. Address for Legal Notices

For legal notices or formal communications related to legal matters, you can reach us at the following address:

[Your Office Address]

[City], [State], India

[Pin Code]

Email: [email protected]

Phone: [Your Legal Contact Number]

Please note that this address is for legal notices and formal legal communications only. For general inquiries, feedback, or support, please use the contact methods listed in sections 12.1 through 12.3.

12.5. Social Media

You can also connect with us on social media for updates, news, and announcements:

Facebook: JobBoost Facebook Page

Twitter: @JobBoost

LinkedIn: JobBoost LinkedIn Profile

Instagram: @jobboost.in

Follow us on social media to stay updated on new features, job postings, and company news. We also use these channels to engage with our community and share valuable information about job opportunities and career development.

12.6. Office Hours and Availability

Our office hours are [Business Hours, e.g., 9:00 AM to 6:00 PM IST, Monday to Friday]. During these hours, our customer support team is available to assist you with any inquiries or issues you may have. We are closed on weekends and public holidays, but you can still send us emails or use the feedback form, and we will address your requests as soon as we are back in the office.

Emergency Support: For urgent issues outside of our regular business hours, you can leave a voicemail or send an email, and we will get back to you as soon as possible during the next business day.

12.7. How to Prepare for Support Requests

When contacting us for support, please prepare the following information to help us assist you more effectively:

Detailed Description: Provide a clear and detailed description of your issue or question. Include relevant details such as error messages, steps you took before encountering the issue, and screenshots if applicable.

Contact Information: Ensure that your contact information is up-to-date so that we can reach you if needed.

Account Information: Include your account details, such as your username or email address associated with your account, to help us locate your account and assist you.

By providing comprehensive information, you help us resolve your issues more efficiently and improve our services for all users.

13.1. Service Availability

At JobBoost, we strive to offer a reliable and efficient platform for both job seekers and employers. However, it is important to understand that while we make every effort to maintain the availability of our services, there are inherent limitations and uncertainties associated with online platforms. JobBoost does not guarantee that our services will be available at all times without interruption.

Our platform may experience occasional downtime due to scheduled maintenance, system upgrades, or unforeseen technical issues. Scheduled maintenance is carried out to enhance the functionality and security of our services, and we will make reasonable efforts to notify users in advance of any planned maintenance activities. However, unplanned outages or technical difficulties may occur without prior notice. JobBoost is not liable for any disruptions to our services, including any loss of data, inconvenience, or negative impact that may result from such disruptions.

We employ advanced technologies and best practices to ensure the stability and performance of our website and mobile applications. Nonetheless, we cannot guarantee that our platform will be free from errors, bugs, or vulnerabilities. Users are advised to report any issues they encounter to our support team so that we can address them promptly. It is also important for users to be aware that issues such as slow load times, temporary unavailability, or errors in functionality do not necessarily indicate a failure on our part, but are part of the normal operation of complex digital systems.

13.2. Third-Party Links and Content

Our website and services may contain links to third-party websites, applications, or services. These links are provided for your convenience and to offer additional resources or information that may be of interest to you. JobBoost does not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party sites.

When you access a third-party website through our links, you do so at your own risk. We encourage you to review the terms and privacy policies of any third-party websites you visit, as these are separate from our own. JobBoost is not responsible for any content, actions, or omissions of third-party sites. This includes, but is not limited to, the accuracy of information, availability of services, or any transactions you may engage in while on those sites.

The inclusion of third-party links does not imply that JobBoost is affiliated with or endorses those entities. Our primary responsibility is to provide a platform for job listings and applications, and any interactions with third-party services are beyond our control and subject to the terms of those services.

13.3. No Warranty

JobBoost provides its services on an “as-is” and “as-available” basis. We make no warranties or representations, either express or implied, about the functionality, reliability, or availability of our services. By using our platform, you acknowledge that we do not warrant that our services will meet your expectations, be free from errors, or be available without interruption.

We do not guarantee that the information provided on our website or through our services is accurate, complete, or up-to-date. While we make reasonable efforts to ensure the quality and accuracy of the information, there may be inaccuracies or outdated content. We recommend that users verify any critical information independently before making decisions based on the content of our site.

Our services are intended to facilitate job searches and recruitment processes but do not guarantee job placements or successful outcomes. JobBoost is not responsible for any job seeker’s success in obtaining employment or any employer’s ability to find suitable candidates through our platform.

13.4. Limitation of Liability

To the fullest extent permitted by law, JobBoost and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of our services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

Our liability for any direct damages is limited to the amount you paid for the services in question, or the amount of any applicable fees, whichever is less. This limitation of liability applies regardless of the nature of the claim or the form of action, whether in contract, tort, or otherwise.

We also disclaim any responsibility for any actions or omissions of other users of our platform. This includes, but is not limited to, disputes between job seekers and employers, inaccuracies in job postings, or issues related to job applications and recruitment processes.

13.5. Indemnification

By using JobBoost’s services, you agree to indemnify and hold harmless JobBoost, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, losses, damages, liabilities, costs, or expenses (including reasonable legal fees) arising out of or related to your use of our services, violation of these Terms, or infringement of any rights of third parties.

This indemnification obligation includes any claims brought by other users of the platform, legal authorities, or other parties related to your actions or omissions while using JobBoost’s services. You agree to cooperate with us in defending any such claims and to bear the costs of any legal proceedings resulting from your actions.

13.6. No Endorsement of User Content

JobBoost does not endorse, support, or verify the content submitted by users of our platform, including job listings, resumes, or job applications. The views and opinions expressed in user-generated content are those of the individual users and do not necessarily reflect the views or opinions of JobBoost.

While we may review user-generated content for compliance with our policies, we do not guarantee the accuracy or legality of such content. Any reliance on user-generated content is done at your own risk, and JobBoost is not liable for any errors, omissions, or misrepresentations contained in such content.

13.7. Limitations of Job Seeker and Employer Interactions

JobBoost facilitates the connection between job seekers and employers but does not guarantee the quality, effectiveness, or outcome of any interactions between the two parties. We are not involved in the hiring process or employment decisions made by employers.

Our role is limited to providing a platform for job listings and applications, and we do not have control over the actions of employers or job seekers. JobBoost does not guarantee that job seekers will receive job offers or that employers will find suitable candidates through our platform.

13.8. Updates to Disclaimers

JobBoost reserves the right to update or modify these disclaimers as necessary. Any changes to the disclaimers will be posted on our website, and it is your responsibility to review them periodically. Continued use of our services following any updates constitutes acceptance of the new disclaimers.

14.1. Job Postings

14.1.1. Accuracy and Compliance

When posting job openings, employers must ensure that all job listings are accurate, clear, and not misleading. This includes providing a truthful description of the job role, responsibilities, requirements, and salary. The job posting should reflect the actual job position and should not misrepresent the nature of the employment opportunity. Employers are required to comply with all applicable labor laws, including those related to equal employment opportunities, non-discrimination, and fair labor practices.

14.1.2. Prohibited Content

Job postings must not contain:

Discriminatory Statements: Listings should not discriminate against candidates based on race, gender, religion, nationality, disability, or any other protected characteristic.

Fraudulent or Misleading Information: Job postings must not include false information about job duties, company practices, or compensation. Any job that promises unrealistic financial rewards or employment outcomes is prohibited.

Illegal Activities: Postings must not involve illegal activities or promote unlawful practices.

14.1.3. Review and Approval

All job postings are subject to review by JobBoost to ensure they meet our guidelines and legal requirements. We reserve the right to reject or remove any job postings that do not comply with our standards. If a job posting is rejected, the employer will be notified, and they may be asked to make necessary revisions.

14.1.4. Job Post Boosting Services

JobBoost offers a range of boosting options for job postings, which are designed to increase the visibility of job listings. Boosting services include:

Featured Listings: These appear at the top of the job search results.

Enhanced Visibility: Increased exposure through banners and highlighted positions.

Extended Duration: Longer listing periods for job postings.

Employers can choose from various boosting packages based on their needs and budget. Details on the costs, benefits, and terms of these boosting services are available on our website. Please review the specific terms of each boosting package before making a purchase.

14.1.5. Payment and Refunds

Fees for job post boosting are non-refundable once the boosting period has started. Employers must ensure that payment is made according to the terms specified for each boosting package. If you experience issues with the boosting service, please contact our support team for assistance.

14.2. Resume Submissions

14.2.1. Accuracy of Information

Candidates are responsible for the accuracy of the information included in their resumes. Resumes must be current, truthful, and reflect the candidate’s actual qualifications, experiences, and skills. Any attempts to misrepresent qualifications or experience are considered a violation of our Terms and may result in account suspension.

14.2.2. Resume Management

Candidates can manage their resumes through their JobBoost account. This includes updating, editing, or deleting resumes as needed. It is important to keep your resume up-to-date to reflect your most recent work experience and career achievements.

14.2.3. Privacy and Data Security

JobBoost respects the privacy of candidates’ resumes and personal information. Your resume may be visible to employers who are searching for candidates that match their job requirements. We implement security measures to protect your data but cannot guarantee that your resume will not be accessed by unauthorized parties.

14.2.4. Resume Review and Selection

JobBoost does not review or verify the content of resumes submitted by candidates. The review and selection of resumes are solely the responsibility of the employers. We provide tools for employers to view, filter, and select candidates based on their preferences.

14.2.5. Resume Submission Fees

There are no additional fees for submitting resumes. Candidates can submit their resumes as part of the job application process without incurring extra costs.

14.3. Job Applications

14.3.1. Application Process

Candidates can apply for job openings by submitting their resumes and any required documents through the JobBoost platform. The application process includes selecting the desired job, uploading relevant documents, and providing any additional information requested by the employer.

14.3.2. Responsibilities of Candidates

Candidates are responsible for ensuring that their job applications are complete and submitted correctly. This includes:

Providing Accurate Information: All information provided in the job application should be accurate and truthful.

Following Application Instructions: Adhering to any specific instructions provided by the employer in the job listing.

14.3.3. Application Review

Employers are responsible for reviewing job applications and making decisions based on their recruitment criteria. JobBoost does not influence the selection process or guarantee job placement for candidates.

14.3.4. Application Status

Candidates can check the status of their applications through their JobBoost account. While we strive to keep application statuses updated, there may be delays in processing or communicating decisions.

14.3.5. Communication with Employers

Communication between candidates and employers is managed through the JobBoost platform. It is important for candidates to check their messages regularly and respond promptly to any requests from employers.

14.4. Premium Services

14.4.1. Overview of Premium Services

JobBoost offers premium services for both job seekers and employers. These services are designed to provide enhanced features and benefits beyond the basic offerings. Premium services include options such as resume writing assistance, advanced job search filters, and premium job post placements.

14.4.2. Features of Premium Services

For Job Seekers: Premium features may include access to exclusive job listings, priority application processing, and personalized career coaching.

For Employers: Premium features may include advanced job posting options, detailed candidate analytics, and dedicated account management support.

14.4.3. Subscription and Payment

Premium services are available through subscription plans or one-time purchases. The costs and features of these services are detailed on our website. Users must review the terms of each service before purchasing. Payment for premium services must be made in advance, and fees are non-refundable.

14.4.4. Cancellation and Refunds

If you decide to cancel a premium service subscription, you will not be eligible for a refund of any fees paid. However, you will retain access to the premium features until the end of the current subscription period.

14.4.5. Changes to Premium Services

JobBoost may modify or discontinue premium services at its discretion. We will provide notice of any significant changes to our premium offerings through our website or email.

14.5. Job Post Boosting Terms

14.5.1. Boosting Packages

Boosting packages are available to increase the visibility of job postings. Each package has different levels of visibility and duration. Details of these packages, including the features and costs, are provided on our website.

14.5.2. Selection of Packages

Employers can choose the boosting package that best fits their needs. It is important to review the features of each package to ensure it meets your requirements. Once a package is selected and payment is processed, the boosting service will be activated.

14.5.3. Boosting Duration

The duration of the boosting service is specified in the package details. Boosted job postings will be displayed according to the terms of the selected package, and visibility will be increased based on the package’s features.

14.5.4. Performance Metrics

Performance metrics for boosted job postings are available to employers. These metrics may include views, applications received, and other relevant data. We provide these metrics to help you evaluate the effectiveness of your boosting efforts.

15.1. Entire Agreement

The Entire Agreement clause is a fundamental legal principle that signifies that these Terms and Conditions represent the complete and exclusive understanding between you and JobBoost with respect to your use of our services. This clause ensures that no other agreements, whether written or oral, have any bearing on the terms of your relationship with us.

15.1.1. Comprehensive Understanding: This agreement constitutes the full and final understanding of the terms under which you access and use the JobBoost platform. It includes all legal obligations, rights, and duties agreed upon by you and JobBoost. By agreeing to these Terms, you acknowledge that you have not relied on any promises or representations outside of what is written in this document.

15.1.2. Supersession of Prior Agreements: Any previous agreements, contracts, or understandings between you and JobBoost are superseded by this current set of Terms and Conditions. This means that any prior verbal or written agreements that may have existed are no longer valid, and the terms outlined in this document take precedence.

15.1.3. No External Influences: This clause also confirms that no external documents or statements will affect the terms of this agreement unless they are formally incorporated into this document through a proper amendment process. It reinforces that only the written and posted terms on our website are applicable.

15.1.4. Legal Enforceability: The clause ensures that all aspects of the agreement are legally binding and enforceable. It underscores that both you and JobBoost must adhere to the terms outlined and that any disputes will be resolved based on this agreement.

15.2. Severability

The Severability clause deals with situations where a part of the agreement is deemed unenforceable or invalid by a court of law. This legal safeguard ensures that the remaining provisions of the Terms and Conditions continue to be effective and enforceable.

15.2.1. Invalid Provisions: If a court finds any provision of these Terms to be invalid, illegal, or unenforceable, that specific provision will be severed from the rest of the agreement. The rest of the Terms and Conditions will remain in full force and effect.

15.2.2. Preserving Intent: This clause ensures that the removal of a problematic provision does not undermine the overall intent of the Terms and Conditions. The remaining provisions are intended to continue operating in accordance with the original intent of the agreement.

15.2.3. Legal Compliance: Severability helps maintain the agreement's compliance with applicable laws and regulations. It ensures that the agreement as a whole remains valid and enforceable even if one part is struck down.

15.2.4. Replacing Invalid Terms: In the case of invalid terms, JobBoost may, at its discretion, attempt to replace them with valid and enforceable terms that reflect the original intent of the agreement.

15.3. Waiver

The Waiver clause addresses the conditions under which JobBoost might choose to forego its rights under these Terms and Conditions.

15.3.1. Non-Enforcement of Terms: A waiver of any specific term or condition is not a waiver of the entire agreement. If JobBoost does not enforce a particular term or condition, it does not mean we are waiving our right to enforce it in the future.

15.3.2. Implied Waivers: A waiver must be explicit and cannot be implied. This means that any decision by JobBoost to overlook a breach of the Terms does not automatically apply to other breaches or future breaches.

15.3.3. Formal Waivers: Any waiver must be made in writing. Informal or verbal waivers are not recognized as legally binding and do not alter the Terms and Conditions.

15.3.4. Preserving Rights: This clause ensures that JobBoost’s rights under the Terms and Conditions are preserved even if we choose not to enforce them at a particular time.

15.4. Assignment

The Assignment clause describes the conditions under which the rights and obligations under these Terms and Conditions can be transferred.

15.4.1. Transfer of Rights: JobBoost reserves the right to assign or transfer its rights and obligations under these Terms to any third party, including in the event of a merger, acquisition, or sale of assets.

15.4.2. User Restrictions: You are not allowed to assign your rights or obligations under these Terms without JobBoost’s prior written consent. This restriction ensures that the Terms and Conditions apply specifically to the person who agreed to them.

15.4.3. Notification of Assignment: If JobBoost assigns its rights or obligations, we will notify you of the change. This ensures that you are aware of any changes in the party responsible for upholding the Terms and Conditions.

15.4.4. Binding Agreement: The Terms and Conditions will be binding on any successors or assigns of JobBoost. This ensures that any new parties involved in the agreement will also adhere to these Terms.

15.5. Notices

The Notices clause specifies how communication between you and JobBoost should be handled.

15.5.1. Method of Communication: Notices under these Terms and Conditions will be sent through the communication methods specified on the JobBoost website, including email, postal mail, or through the platform itself.

15.5.2. Receipt of Notices: Notices are considered received when sent to the provided contact details. It is your responsibility to keep your contact information up-to-date and to check for any communications from JobBoost.

15.5.3. Formal Notices: For legal purposes, formal notices must be in writing. Informal communications or messages through the platform do not constitute legal notices under these Terms.

15.5.4. Changes to Contact Information: You must inform us of any changes to your contact information to ensure you receive all notices and communications.

5.6. Force Majeure

The Force Majeure clause addresses situations beyond the control of JobBoost that may prevent us from fulfilling our obligations.

15.6.1. Definition: Force Majeure refers to unforeseen events or circumstances that are beyond JobBoost’s reasonable control, such as natural disasters, acts of war, terrorism, or government actions.

15.6.2. Excused Performance: In the event of a Force Majeure event, JobBoost is excused from performing our obligations under these Terms for the duration of the event. We are not liable for any delays or failures to perform due to such events.

15.6.3. Mitigation Efforts: JobBoost will make reasonable efforts to minimize the impact of Force Majeure events and resume normal operations as soon as possible.

15.6.4. Notification of Force Majeure: JobBoost will notify you of any Force Majeure events affecting our services and provide updates on the status of our operations.

15.7. Feedback and Suggestions

The Feedback and Suggestions clause outlines how we handle user feedback and suggestions.

15.7.1. Collection of Feedback: We welcome and encourage feedback and suggestions from users to improve our services. You can provide feedback through various channels including surveys, support requests, and direct communication.

15.7.2. Use of Feedback: By providing feedback, you grant JobBoost a non-exclusive, royalty-free license to use, reproduce, and display your suggestions for the purpose of improving our services.

15.7.3. Acknowledgment of Feedback: While we appreciate all feedback, we do not guarantee that all suggestions will be implemented. We will review feedback to determine its feasibility and relevance to our services.

15.7.4. Implementation of Feedback: JobBoost may use feedback to develop new features, enhance existing services, or address issues. We strive to incorporate valuable suggestions into our platform development process.

15.8. Entire Agreement, Severability, Waiver, and Assignment

15.8.1. Entire Agreement: This section reaffirms that these Terms represent the entire agreement between you and JobBoost, superseding any previous agreements.

15.8.2. Severability: This provision ensures that if any part of these Terms is invalid, the remaining provisions will continue to apply.

15.8.3. Waiver: This provision clarifies that failure to enforce any part of these Terms does not waive our right to enforce it in the future.

15.8.4. Assignment: This clause allows JobBoost to transfer its rights and obligations under the Terms, while restricting your ability to do so without our consent.

15.9. Dispute Resolution

15.9.1. Dispute Resolution: This clause outlines the process for resolving disputes, including informal negotiations and, if necessary, formal legal proceedings.

15.9.2. Mediation and Arbitration: In the event of disputes, parties will first attempt to resolve issues through informal negotiations. If unresolved, disputes will be addressed through mediation or arbitration in accordance with Indian laws.

15.9.3. Legal Proceedings: Should legal action be necessary, disputes will be resolved in the courts of [Your City], India. This clause establishes the legal jurisdiction for resolving disputes.

15.10. Notices to You

15.10.1. Method and Receipt of Notices: Notices from JobBoost will be communicated through the methods specified in these Terms. It is your responsibility to ensure that we have accurate contact details.

15.10.2. Changes to Contact Information: You must update your contact information as necessary to ensure you receive all communications from JobBoost.

15.10.3. Formal Notices: Legal notices must be written and will be sent to your registered contact details.

15.11. Review and Amendment of Terms

15.11.1. Review of Terms: JobBoost reserves the right to review and amend these Terms and Conditions as necessary. You will be notified of any significant changes, and the updated Terms will be effective upon posting.

15.11.2. User Responsibility: You are responsible for reviewing the Terms periodically and for staying informed about any changes.

15.11.3. Acceptance of Changes: Continued use of the services constitutes acceptance of the revised Terms.

15.12. Interpretation of Terms

15.12.1. Interpretation of Language: The Terms and Conditions will be interpreted in accordance with the language and context in which they are written. Ambiguities will be resolved in a manner consistent with the overall intent of the agreement.

15.12.2. Legal Definitions: Terms are to be understood based on standard legal definitions and interpretations unless otherwise specified.

15.12.3. Application of Terms: Terms apply to all users of JobBoost, including candidates, employers, and other parties involved in our services.

16.1. Overview of the Progressive Web App (PWA)

A Progressive Web App (PWA) is a type of application software delivered through the web, built using common web technologies including HTML, CSS, and JavaScript, and designed to work on any platform that uses a standards-compliant browser. JobBoost’s PWA offers many of the features of a native app, such as offline access, push notifications, and home screen installation, while being accessible through the web.

16.1.1. Features of JobBoost PWA

The JobBoost PWA combines the best of web and mobile app technologies. Key features include:

• Home Screen Installation: You can add the PWA to your device’s home screen for easy access. Once installed, the PWA behaves like a native app, offering a full-screen experience and faster load times.
• Offline Access: The PWA can work offline or on low-quality networks. It caches essential content so you can continue to browse job listings, review applications, and manage your account even when not connected to the internet.
• Push Notifications: You can opt in to receive notifications about job updates, application statuses, and important announcements from JobBoost.
• Responsive Design: The PWA is designed to adapt to various screen sizes and orientations, ensuring a seamless experience whether you’re using a smartphone or tablet.
• Performance Optimization: The PWA is optimized for speed and efficiency, providing a smooth user experience with quick load times and responsive interactions.

16.1.2. Accessing the PWA

To access the JobBoost PWA, you can visit jobboost.in from any mobile or desktop web browser. The PWA will automatically prompt you to install it on your device if you have not done so already.

16.1.3. System Requirements

The PWA is compatible with most modern web browsers and operating systems. For the best experience, we recommend using the latest version of browsers like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge on Android or iOS devices.

16.2. User Responsibilities and Conduct

When using the JobBoost PWA, you are expected to adhere to certain responsibilities and conduct guidelines to ensure a positive experience for all users.

16.2.1. Acceptable Use

You agree to use the JobBoost PWA in a manner that is legal and ethical. This includes:

• Following Platform Rules: Complying with all Terms and Conditions and policies outlined for JobBoost.
• Respecting Others: Treating other users with respect and courtesy. Do not engage in behavior that could be considered harassment, discrimination, or abuse.
• Providing Accurate Information: Ensuring that all information you provide through the PWA, such as job applications and resumes, is truthful and up-to-date.

16.2.2. Prohibited Activities

The following activities are prohibited:

• Unauthorized Access: Do not attempt to gain unauthorized access to the PWA or any part of the JobBoost platform.
• Malicious Behavior: Do not engage in activities that could harm the PWA or disrupt the experience of other users, such as introducing malware or exploiting vulnerabilities.
• Fraudulent Activities: Do not use the PWA for fraudulent activities, including false job postings, misleading applications, or fake reviews.

16.2.3. Reporting Issues

If you encounter issues or suspect unauthorized activity, you should report it to JobBoost’s support team immediately. We take such reports seriously and will investigate any potential breaches of security or violations of our Terms.

16.3. Installation and Updates

16.3.1. Installing the PWA

To install the JobBoost PWA, follow these steps:

• Visit the Website: Open your mobile or desktop browser and go to jobboost.in.
• Install the PWA: You will see a prompt to add the PWA to your home screen. Alternatively, you can manually add the PWA by accessing the browser’s menu and selecting “Add to Home Screen” or similar options.

16.3.2. Updating the PWA

The JobBoost PWA is automatically updated to the latest version. Updates are applied seamlessly in the background, and you will have access to new features and improvements without needing to manually update the app.

16.3.3. Troubleshooting

If you experience issues with the PWA, you can try the following troubleshooting steps:

• Clear Cache: Clear your browser’s cache and cookies to resolve loading or performance issues.
• Reinstall the PWA: Remove the PWA from your home screen and reinstall it from the jobboost.in website.
• Check for Updates: Ensure that you are using the latest version of your browser.

If these steps do not resolve the issue, contact our support team for further assistance.

16.4. Privacy and Data Security

16.4.1. Data Collection

The PWA collects and processes personal data as described in our Privacy Policy. This data includes information you provide when you register, search for jobs, or apply for positions, as well as usage data such as your IP address and interaction with the PWA.

16.4.2. Data Security

We implement robust security measures to protect your data. These measures include encryption of data transmitted between your device and our servers, secure storage of sensitive information, and regular security audits to identify and address vulnerabilities.

16.4.3. User Control

You have control over certain aspects of your data. You can manage your privacy settings, access your data, and request modifications or deletions of your information through the PWA or by contacting our support team.

16.4.4. Push Notifications

Push notifications are used to keep you informed about important updates. You can manage your notification preferences from the PWA’s settings or through your device’s notification settings.

16.5. Compatibility and Performance

16.5.1. Browser Compatibility

The PWA is designed to work with modern web browsers. We regularly test compatibility with the latest browser versions to ensure that the PWA performs well across different platforms.

16.5.2. Performance Optimization

We continuously work on optimizing the performance of the PWA to provide a fast and responsive experience. This includes improving load times, ensuring smooth interactions, and minimizing downtime.

16.5.3. Feedback

We welcome your feedback on the PWA’s performance. If you encounter issues or have suggestions for improvements, please share your thoughts with us through the feedback form available in the PWA or by contacting our support team.

16.6. Legal Disclosures

16.6.1. Intellectual Property Rights

All intellectual property rights related to the PWA, including design, content, and technology, are owned by JobBoost or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the PWA for personal, non-commercial purposes.

16.6.2. No Warranty

While we strive to ensure that the PWA functions correctly, we do not guarantee that the PWA will be error-free or uninterrupted. Our liability for any issues related to the PWA is limited to the extent permitted by law.

16.6.3. Limitation of Liability

JobBoost is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the PWA. Our liability is limited to the maximum extent permitted by law.

16.6.4. Termination of Access

We reserve the right to suspend or terminate your access to the PWA if you violate these Terms, engage in unauthorized activities, or fail to comply with our policies.

17.1. Importance of Feedback

Your feedback is a critical component of our growth strategy. By sharing your experiences, you provide us with valuable information that can lead to improvements in our features, services, and overall user experience. Feedback helps us identify areas where we excel and where we need to make changes. We actively seek feedback to understand:

• How well our platform meets your needs.
• The effectiveness of our job-matching algorithms.
• The user-friendliness of our website and mobile app.
• The quality of our customer support services.
• Suggestions for new features or services you would like to see.

We consider all feedback as an opportunity to refine our processes and ensure that we deliver the best possible experience to our users.

17.2. Methods for Providing Feedback

We offer several channels for you to share your feedback with us. You can choose the method that best suits you, whether it's through direct communication or online forms. Our feedback methods include:

• Feedback Forms: We have dedicated feedback forms available on our website where you can share your thoughts, concerns, or suggestions. These forms are designed to capture detailed information about your experiences and are reviewed regularly by our team.
• Email Communication: You can send your feedback via email to [email protected]. We encourage you to provide as much detail as possible in your email to help us understand your concerns or suggestions.
• Phone Support: If you prefer a more personal touch, you can reach out to our customer support team by phone at [Your Contact Number]. Our representatives are trained to listen to your feedback, answer your questions, and guide you through any issues you may be experiencing.
• Online Surveys: From time to time, we conduct online surveys to gather feedback from a broad audience. These surveys cover various aspects of our services and are designed to be quick and easy to complete.
• Social Media: We also monitor our social media channels for feedback and suggestions. You can follow us on [Your Social Media Handles] and engage with us through comments, direct messages, or posts.

17.3. How We Use Your Feedback

Your feedback is not just collected; it is actively used to drive improvements across our platform. Here’s how we process and utilize your suggestions:

• Analysis and Review: All feedback submitted through our channels is collected and analyzed by our team. We categorize the feedback into different areas such as website functionality, job-matching accuracy, customer service, and feature requests. This systematic approach ensures that we address both common issues and unique suggestions.
• Implementation of Changes: Based on the feedback analysis, we develop action plans to address identified issues or incorporate new ideas. This may involve updates to our website or mobile app, changes in our service offerings, or improvements in our support processes.
• Communication with Users: While we may not be able to respond to every piece of feedback individually, we do take all comments into account. When significant changes are made based on user feedback, we communicate these updates through our website, email newsletters, and social media channels.
• Continuous Improvement: Feedback is a continuous loop that helps us to keep our services aligned with user expectations. We view feedback as a key tool in our continuous improvement process, allowing us to adapt to changing needs and enhance the overall user experience.

17.4. Feedback Guidelines

To ensure that feedback is constructive and useful, we ask that you adhere to the following guidelines:

• Be Specific: Provide detailed feedback about your experience. Specific information helps us understand the context and nature of your issue or suggestion. For example, instead of saying “The website is slow,” you might say “The job search page takes a long time to load, especially when searching for multiple job categories.”
• Be Constructive: Focus on providing solutions or suggesting improvements rather than just pointing out problems. Constructive feedback is more likely to lead to positive changes. For example, “It would be helpful if there was a filter for job posts by company size” is more actionable than “The filters are not useful.”
• Be Respectful: We appreciate feedback that is respectful and professional. Personal attacks, offensive language, or harassment will not be tolerated and will not be addressed.
• Be Honest: Share your genuine experiences with us. Honest feedback, whether positive or negative, is crucial for us to understand how we can improve our services.

17.5. Acknowledgment of Feedback

We make an effort to acknowledge and appreciate your feedback. Here’s how we recognize and reward contributions:

• Recognition: We recognize valuable feedback in various ways. This could include public acknowledgment through our website or social media channels, highlighting positive contributions from users.
• Incentives: Occasionally, we offer incentives such as discounts on premium services, free job post boosts, or entry into giveaways for users who provide valuable feedback. These incentives are meant to thank you for your time and effort in helping us improve.
• Feedback Implementation Updates: We share updates about how user feedback has led to changes on our platform. This transparency ensures that you see how your suggestions are making a difference.

17.6. Feedback Privacy

We are committed to protecting your privacy when you provide feedback. Here’s how we handle your information:

• Confidentiality: Your feedback is kept confidential and is only used for the purpose of improving our services. We do not share personal details without your consent.
• Anonymity: If you prefer to remain anonymous, you can provide feedback without disclosing your identity. However, if you wish to receive a response or participate in feedback-related activities, you will need to provide contact details.
• Data Protection: All feedback submissions are handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your personal information.

17.7. Encouraging Engagement

We encourage you to be an active participant in the feedback process. Your engagement helps us create a better platform for everyone. Here are some ways to get involved:

• Participate in Surveys: Look out for our surveys and provide your input on various aspects of the platform.
• Join Feedback Sessions: We may host focus groups or feedback sessions to gather detailed opinions. Participation in these sessions helps us understand user needs more deeply.
• Share Your Success Stories: If you have a positive experience using JobBoost, we’d love to hear about it. Sharing success stories not only helps us but also inspires other users.